Quick answers
FAQs
The questions we hear most. Not covered? WhatsApp us from the Contact page.
How do I place an order?+
Add items to your basket on this site and tap “Send Order on WhatsApp”. Your order arrives in our chat, we confirm availability and total, and you pay on pickup or delivery.
Do you deliver? Which areas?+
Yes, with same-day delivery around Bandar Teknologi, Kajang and nearby areas (Semenyih, Bangi, Broga) for orders placed before 2pm. Delivery areas and any fee are confirmed in the WhatsApp chat before we pack.
What payment methods do you accept?+
Cash, all major cards, and DuitNow / bank transfer. For delivery orders we share payment details in the chat.
What are Mayuri Points and how do I earn them?+
Our free membership rewards: you earn 1 point per RM 1 spent, and every 100 points is RM 5 off a future order. Join free from the Login / Signup button.
How do I redeem my points?+
In your basket at checkout, tick the “Redeem 100 pts” option, and the RM 5 discount is applied before your order is sent.
Can I shop without becoming a member?+
Of course, ordering works without an account. Membership just adds the points, and it takes under a minute to join.
Do you sell in bulk / wholesale?+
Yes, that's the “cash & carry” in our name. For restaurants, caterers and retailers we quote trade prices: see the Wholesale Enquiry page.
What if something in my order isn't fresh?+
Tell us within 24 hours with a photo and we'll replace or refund it. See Returns & Refunds for the full policy.
